Claims Administrative Assistant

3 weeks ago
Requisition ID
Admin Support, Clerical & Service Coordinators
Employment Type
Regular - Full Time (4)
Travel Requirements
Position Code

Position Description

The Claims Administrative Assistant is responsible for input of all claims into the Claim System via telephone, fax, e-mail and mail. Claims are researched through various programs in order to obtain necessary data for effective handling. The incumbent is also responsible for maintaining property damage claims. Customer provides files to include sending notification of the customer carrier to the claimant, adverse carrier and insurance agent. He/She will be responsible for assigning claim files upon direction of the Claim Managers and will provide a great amount of support to the claim adjusters which in turn allows the adjusters to expedite the handling of the claim.


  • High school diploma or equivalent
  • One (1) year or more experience in clerical work
  • Demonstrates customer service skills
  • Ability to type 40-45 wpm
  • Strong verbal and written communication skills
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
  • Ability to work independently and as a member of a team
  • Possesses flexibility to work in a fast paced, dynamic environment
  • Capable of multi-tasking, highly organized, with excellent time management skills
  • Detailed oriented with excellent follow-up practices
  • Computer & data entry skills (beginner level)


  • Entering new losses into Claim System
  • Researching new losses
  • Assigning new losses
  • Assisting with covering the phones at the front desk
  • Performs other duties as assigned


ryder-logoRyder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed